1. No Refunds on Completed Services
Due to the nature of our services — including LLC formation, EIN application, trademark registration, website setup, and related filings — we do not offer refunds once a service has been processed or submitted to government authorities or third-party providers.
2. Eligibility for Refund (Before Processing Starts)
You may be eligible for a partial refund only if your order has not yet been initiated.
To request cancellation:
- Contact our support team within 24 hours of placing the order.
- We will confirm whether your service has been processed.
If the filing or service has already started, no refund can be issued.
3. Non-Refundable Services
We do not offer refunds on:
- Government fees (e.g., state filing charges, EIN, taxes)
- Services that require manual processing (e.g., address registration, seller permit)
- Express services or add-ons once scheduled or initiated
4. Mistake or Duplicate Order
If you accidentally placed the same order twice, contact us within 24 hours.
We will issue a refund for the duplicate if no work has started.
5. Chargebacks and Disputes
Filing a chargeback without contacting our support team first will result in account suspension and loss of service access.
📩 How to Request a Refund
To request a refund (if eligible), email us at:
[email protected]
Include:
- Your order number
- Email used during checkout
- Reason for refund
❗ Important Notes
- Refunds (if applicable) are processed to your original payment method within 5–10 business days
- We reserve the right to refuse a refund if abuse or misuse is suspected.
Need help?
We’re here to assist. Contact our support team for guidance before ordering, so you’re fully informed before making a payment.